Call Center Jobs - Remote Work From Home & Flexible
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
I heard about this service on GMA and never looked back....it didn't take long for me to receive callbacks and actually had more than one job to pick from. I'm so thankful that you exist and have recommended you to more than a few friends. Thank you so much..I feel like a commercial, but this is the best thing that could have happened to me. I can now stay home and care for my children while working in a comfortable
environment.
Shakira W.
from
Charlotte, NC United States — Hired at Concentrix as Customer Service Representative
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedQuickly analyze account history and provide accurate information to assist in resolving the customer issue, utilizing resources to ensure first call resolution. Perform insurance verification via outbound phone calls and internet. Maintain complete and...
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New! YesterdayProvide your expertise to financial professionals and Clients in the review of documents being submitted for processing and provide instruction to ensure accurate completion of all applicable sections.Accurately answer and research/resolve enquiries.
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New! YesterdayProvide superior service to our customer who have purchased extended warranty contracts for Major Appliances, ORV's, Water Heaters, and Furniture. This role requires listening to our customer's concerns and showing empathy while resolving their issue.
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayResolves basic or tier 1 payment and account-related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayDevelops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system...
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New! YesterdayResolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayAnswer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
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New! YesterdayYou'll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively...
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New! YesterdayInitiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process. May authorize services such as roadside assistance and rental cars.
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New! YesterdayYou'll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You'll use creative problem-solving skills to address...
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! 2 days agoThe successful candidate will ensure that staff are fully trained, well-organized and productive and that their procedures are efficient and effective. The Contact Center Manager must also have excellent customer service and communication skills and...
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New! 2 days agoCustomer Service Advisor needed for a remote full-time position. 3 plus years prior customer service experience preferred. High school diploma or GED required. Company relies on its Advisors to be there when a storm hits, or a tough call comes in.
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New! 2 days agoHandling 100+ inbound calls. Assisting customers over the phone and via email. Provide exceptional customer service in a fast-paced environment. MUST BE BILINGUAL IN ENGLISH & SPANISH. Must have Call Center experience- remote experience preferred!
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New! 3 days agoThe Call Center Representative I will receive inbound phone calls at our call center and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service...
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FeaturedNew! 4 days agoAs a Bilingual Benefits Customer Service Representative, you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow...
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New! 4 days agoThe Contact Center Representative is the primary point of contact to help triage and resolve employee inquiries and concerns. This position requires daily contact through inbound calls, and chats to determine the exact nature of an employee's concerns.
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FeaturedNew! 4 days agoEnsures quality customer service for internal and external customers. Handles all incoming phone calls and identifies / assess customers' needs accurately and timely regarding potential third party liability. Solves problems systematically, using sound...
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New! 5 days agoThis position is responsible for identifying and resolving customer issues and answering customer inquiries regarding the status of their order. High School Diploma or GED required and 1-3 years of Call Center experience preferred. $16.00 - $16.60 / hour.
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FeaturedNew! 5 days agoAccurately responding to and resolving inquiries utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials. Documenting all team member inquiries and their resolutions in the HR Contact Center...
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FeaturedNew! 5 days agoActing as a customer service liaison between the State of Georgia Permit Office and truckers who need to apply for permits. Assisting customers with directions as to how to apply for permits online. Have excellent customer service skills.
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FeaturedNew! 5 days agoAccurately responding and resolving inquiries utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials. Meeting and striving to exceed Contact Center Key Performance Indicators KPIs including...
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New! 5 days agoMaintains file information to ensure accurate record of claims; continually reviews & monitors progress and expense of claims in pending. Settles and authorizes payment with claimants.Identify and escalate files with more significant indemnity exposure.
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New! 5 days agoThe job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen...
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FeaturedNew! 5 days agoAnswer incoming phone calls from customers (i.e. members, providers, facilities) in a call center setting and identify the type of assistance needed (i.e. benefit and eligibility, billing and payments, authorizations for treatment, explanation of...
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FeaturedNew! 5 days agoIn this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand...
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FeaturedNew! 5 days agoIn this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand...
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New! 5 days agoAdvanced knowledge of forecasting principles and practices. 2+ years of experience using common forecasting tools beyond Excel/Gsheets such as R or Python. 2+ years of Workforce Management experience in volume forecasting and capacity planning.
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New! 5 days agoBe responsible for providing accuracy and speed in support to customers and sellers through a variety of administrative activities. Work within established guidelines in order to achieve the objectives of the service agreement, consistent with customer...
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FeaturedNew! 5 days agoAs a Senior Customer Service Representative, you'll provide our patients with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and...
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FeaturedNew! 5 days agoThe Collections Representative is responsible for managing an assigned portfolio and collecting payment on past due accounts for Employer Solutions. The goal is to collect money by the net terms, while being proactive, facilitating the resolution of...
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New! 6 days agoThis position is responsible to maintain daily contact with customers to collect credit information, maintain accurate records, follow up on all customer accounts, process payments to resolve open balances, review credit applications to set extensions...
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New! 6 days agoThis position is responsible for providing internal support and building relationships with Sales Team and Customers. Builds relationships by assisting Sales Team in their efforts to meet their sales budgets and key objectives by servicing the...
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New! 6 days agoHandle daily inbound and outbound collection calls to customers, reconciling customer problems, following up on open issues, documenting customer notes, providing excellent customer service, handling incoming calls from internal and external customers...
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New! 6 days agoServe guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision...
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Featured1 week agoQuickly building rapport and responding to plan participants in a compassionate manner by identifying and exceeding expectations responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant...
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9 days agoLeverage the Go-to-Market Sales Strategy to identify customers' needs and present the solution to key stakeholders and decision makers in accordance with the client's preference on in person or virtual interaction to increase revenue and market share.
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Featured9 days agoCustomizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls. Maintaining and documenting complete and accurate call and case notes in a...
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10 days agoPresents all retirement plan and flexible spending account products and services of company to final decision makers and end users within the prospect universe for the purpose of closing new sales. Leverage the Go-to-Market Sales Strategy to identify...
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10 days agoField and send out send written business correspondence. May support business development and client referral goals by actively cross-selling and referring customers. Solid understanding of Call Center Customer Service. 2+ years' experience of proven...
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10 days agoProvide remarkable customer service by handling inbound and limited outbound calls, offering problem resolution. Complete account requests such as balance inquiries, reviewing transaction history, check orders, disputing electronic payments, etc.
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Featured10 days agoProviding claim support to dealers by adjudicating warranty claims to ensure timely and accurate claim payment. Providing exceptional customer service over the phone, while acting with urgency regarding vehicles. Working collaboratively within various...
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11 days agoPerform HCP and patient registration activities, according to program protocols and applicable departmental procedures. Process data entry activities of pertinent information received at different points of contact during the delivery of program services.
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11 days agoYou will lead a dynamic team in an environment that is constantly changing. Provide training and development opportunities, including stretch assignments, for team members while providing honest and open feedback to aid in the development of talent.
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11 days agoAct as primary customer service contact handling a high volume of inbound calls with agents, insureds, authorized 3rd parties, and internal departments. Adhere to scheduling guidelines of the department. Resolve billing and remittance discrepancies...
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Featured11 days agoRespond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence. Help guide...
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11 days agoProvides timely and effective responses to service-related concerns and issues. Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best service possible. Answers inquiries regarding health plan or service issues...
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