Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedAnswer representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. Leading team meetings, asking questions to better understand the calls...
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New! 2 days agoThe successful candidate will ensure that staff are fully trained, well-organized and productive and that their procedures are efficient and effective. The Contact Center Manager must also have excellent customer service and communication skills and...
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11 days agoResponsible for managing the day-to-day activities of a team of claim adjusters within the P&C Claims department. Your team will be responsible for the investigation of insurance claims based on coverage, appraisal results, and verifiable damage.
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12 days agoIn collaboration with the Director, Membership Strategy, the Manager, Membership Outreach and Engagement will assist with development of strategies to retain existing members; work closely with the Call Center & execute new initiatives to engage members.
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12 days agoSupport in the management, rollout, and ongoing operational oversight of the 988 Crisis and Suicide Lifeline work done by the organization. This work will include onsite and remote requirements. Master's degree in psychology/counseling or social work...
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15 days agoParticipate in staff meetings and clinical conferences. Ensure performance guarantees are met or exceeded. Interface with external and internal customers to ensure optimal efficiency of service. Hire, train, coach, counsel, and evaluate the performance...
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16 days agoManage metrics, performance criteria, policies and procedures to continuously improve representative's productivity. Review quality assurance reports, customer survey responses and error reports and provide coaching to representatives to ensure they...
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17 days agoSupervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible for the performance of a team of approximately 12-20 agents to meet/exceed key performance metrics for both quality a
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17 days agoLead an organization of provider & client outreach specialists who respond quickly and accurately to questions via chat and email. Act as a key contributor towards large scale outreach projects which are critical towards stakeholder satisfaction and...
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24 days agoSet up, analyze, and monitor sales territories for the achievement of sales goals, gross profit, and performance standards. Manage customer retention and growth expectations, as well as meeting account growth expectations. Manage activities of ...
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26 days agoThis position will supervise staff and provide expertise and customer service support on a wide variety of inquiries to your team and customers. 2-4 years of progressive experience performing customer service required. Lead or supervisory experience in...
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27 days agoResponsible for day-to-day operations regarding all functions that are performed by the Outbound Services Team. The individual possesses an ability to build relationships, provide and receive feedback and be an agent for growth and change within the...
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29 days agoManage weekly training and quality assurance workload, while collaborating with leadership team to ensure programs are executed effectively. Facilitate effective virtual training for new hires using a variety of delivery methods to increase engagement.
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30+ days agoThis person will be responsible for overseeing the day to day interactions that our Care Advocates have with our members. In addition, they will monitor volumes and performance, manage schedules, vacations, and other responsibilities across the team.
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30+ days agoThe role will work closely with the Vice President of Member Success and Director of Care Navigation to evaluate, test, and implement departmental and operational improvement strategies. In addition, you will partner with other teams within Member...
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30+ days agoAchieve assigned revenue quota and retention goals for existing customers. Build and maintain strong, long-lasting customer relationships including trusted advisor relationships with key customer stakeholders and executive sponsors. Develop and apply...
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30+ days agoEnsure the timely and successful delivery of our solutions according to customer needs and objectives. Communicate clearly the progress of monthly/quarterly initiatives to each customer in your portfolio. Forecast and track key account metrics...
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30+ days agoYou'll be responsible for working with the Management team to elicit feedback and deliver this in real time. You'll be responsible for performance and personnel support for a team of contact center agents. 5 years of experience in customer facing...
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30+ days agoDirectly supervises and coordinates the activities of commercial and/or consumer debt collectors, to ensure collection of accounts. Motivates employees to strengthen the quality of the employees individually and collectively. Administers collections...