Call Center Jobs - Remote Work From Home & Flexible
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedAnswer representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. Leading team meetings, asking questions to better understand the calls...
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayProviding estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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New! YesterdayAnswers high volume inbound calls and assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Handle member inquiries with empathy and urgency to understand...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a ...
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New! 2 days agoServe as the primary point of contact for customer inquiries and concerns via phone, email, and chat in a professional and courteous manner. Provide exceptional customer service by actively listening to customer needs and offering appropriate solutions.
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New! 2 days agoAble to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
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New! 2 days agoHandling 100+ inbound calls. Assisting customers over the phone and via email. Provide exceptional customer service in a fast-paced environment. MUST BE BILINGUAL IN ENGLISH & SPANISH. Must have Call Center experience- remote experience preferred!
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FeaturedNew! 4 days agoAs a Bilingual Benefits Customer Service Representative, you will have the rewarding opportunity to help our Spanish and English client members through the enrollment process, and when making updates to their health care and/or pension plans. We allow...
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New! 4 days agoThe Contact Center Representative is the primary point of contact to help triage and resolve employee inquiries and concerns. This position requires daily contact through inbound calls, and chats to determine the exact nature of an employee's concerns.
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FeaturedNew! 5 days agoAccurately responding to and resolving inquiries utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials. Documenting all team member inquiries and their resolutions in the HR Contact Center...
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FeaturedNew! 5 days agoActing as a customer service liaison between the State of Georgia Permit Office and truckers who need to apply for permits. Assisting customers with directions as to how to apply for permits online. Have excellent customer service skills.
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FeaturedNew! 5 days agoAccurately responding and resolving inquiries utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials. Meeting and striving to exceed Contact Center Key Performance Indicators KPIs including...
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New! 5 days agoAssist customers to place orders over the phone and resolving issues related to understanding order status, cancel an order, obtain a refund or store credit, opt out of marketing e-mails, and general inquiries regarding our company. Communicate with a...
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1 week agoServe as the initial point of contact for clients. Respond to requests for investment, fund, and account information. Resolve general account issues. Follow standardized processes to complete monetary and administrative transactions. Document and...
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1 week agoCustomers call into our call center and speak to our customer service team. You'll answer their questions about financial products and services. You'll be much more than just part of a call center, you'll be a technical subject matter expert (paid...
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1 week agoPrimary role is to answer telephone inquiries and provide resolutions to agents, insureds, or underwriters. Monitor and manage audit mailboxes. Learn the department role and workflows, relative to the organization. Identify the roles and...
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1 week agoRespond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds and other parties. Respond to calls on established claims in a polite, professional and empathetic manner and determine appropriate...
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1 week agoRespond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds, and other parties. Respond to calls on established claims in a polite, professional, and empathetic manner. 1 year of experience. Hybrid.
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1 week agoHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric ...
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1 week agoHandling inbound Emails and Voicemails sent to a shared mailbox. Back-office duties and projects as needed. High school education or equivalent. Computer Skills. Basic Tech/Portal Troubleshooting. Pay Details: $17.39 per hour.
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1 week agoResponsibilities for this Customer Service Representative position include but are not limited to: inbound calls for NPX and Member Payment Solutions, outbound Calls for NPX and Member Payment Solutions, and handling inbound emails and voicemails...
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Featured9 days agoCustomizing your customer service approach to meet all types of communication styles and personalities while maintaining professionalism and diplomacy during difficult calls. Maintaining and documenting complete and accurate call and case notes in a...
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10 days agoField and send out send written business correspondence. May support business development and client referral goals by actively cross-selling and referring customers. Solid understanding of Call Center Customer Service. 2+ years' experience of proven...
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Featured10 days agoProviding claim support to dealers by adjudicating warranty claims to ensure timely and accurate claim payment. Providing exceptional customer service over the phone, while acting with urgency regarding vehicles. Working collaboratively within various...
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12 days agoIn this role, you will be answering calls from healthcare professionals regarding prescription drug benefits, while maintaining a high level of professionalism and accurately providing a resolution. You must be able to work independently while...
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12 days agoWe are looking for problem solvers with a passion for providing exceptional service. Join our call center team as a customer service representative and help us assist our customers and members.
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Featured12 days agoWe're seeking a Customer Support that's going to be able to provide world class customer service to a premiere pharmaceutical client. 3-5 years CRS experience within a call center. Inbound/Outbound calling experience. Above average computer skills.
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Featured12 days agoResponsible for answering inbound calls from business customers interested in opening a new business account with this major credit card company. You will educate them on the different credit cards and help them select the card that will provide...
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12 days agoProcess insurance premium payments and claims reimbursements accurately and efficiently. Assist policyholders in understanding payment options, billing cycles, and payment confirmation procedures. Handle incoming calls and emails from policyholders...
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Featured12 days agoAnswering inbound calls. Acting as first point-of-contact for caller. Entering client/patient information into website. Retrieving information relating to client/patient. Establishing a professional relationship while understanding client/patient needs.
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12 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers. Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client. Rejection support, including...
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13 days agoResponsibilities include taking a high volume of calls from patients for scheduling purposes. Scheduling patient appointments for multi-specialties and divisions. 2 or more years of experience in patient appointment scheduling. $16/hour. Hybrid remote.
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13 days agoOur client is seeking a Revenue Cycle Biller to oversee crucial tasks such as payment and collections. Record payments received from insurance companies or patients and reconcile them against outstanding balances. High school diploma/GED is required.
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13 days agoThe Customer Service Representative acts as a support partner by assisting customers by answering questions, providing information, and troubleshooting problems via phone or email. High School Diploma or GED and 3 yrs of customer service/call center exp.
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Featured13 days agoCall center type environment, making inbound and outbound calls. Working on a team responsible for financials. Answers general calls working with wire transfers for payroll, taxes and money in transit. You have experience in call center, banking, tech...
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13 days agoAct as the caller's advocate via the telephone to ensure the caller's concerns are addressed. Provide claim information to those inquiring (open, closed or reopen). File new claims. Notate accounts with relevant information. Model ethical behavior and...
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13 days agoAnswer patient calls, field questions, and assist patients in making new medical appointments. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements.
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2 weeks agoSort electronic copies of incoming fax transmittals, and index them into the appropriate Prior Authorization System (PAS) workbaskets. Research and identifying member, provider, and drug information across multiple computer systems. Review Incoming PA...
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Featured2 weeks agoRespond to calls, emails, and live chats from customers in accordance with our policies and procedures; handle and resolve all customer concerns by providing accurate information with empathy and grace. Provide customers with support about company...
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Featured2 weeks agoHelp translate Spanish/English conversations for a wide range of industries including Healthcare, Government, Insurance Financial, Travel & Hospitality and government entities. Translating Spanish/English conversations that may be simple, complex...