Call Center Jobs - Remote Work From Home & Flexible
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
I heard about this service on GMA and never looked back....it didn't take long for me to receive callbacks and actually had more than one job to pick from. I'm so thankful that you exist and have recommended you to more than a few friends. Thank you so much..I feel like a commercial, but this is the best thing that could have happened to me. I can now stay home and care for my children while working in a comfortable
environment.
Shakira W.
from
Charlotte, NC United States — Hired at Concentrix as Customer Service Representative
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoAble to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
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FeaturedNew! 4 days agoReceiving inbound calls pre-service, service, and post-service. Outbound call follow-up. Working directly with data recovery engineers to report engineers' findings. Answering questions about the technical process of data recovery and associated pricing.
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New! 5 days agoMaintains file information to ensure accurate record of claims; continually reviews & monitors progress and expense of claims in pending. Settles and authorizes payment with claimants.Identify and escalate files with more significant indemnity exposure.
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New! 5 days agoAdvanced knowledge of forecasting principles and practices. 2+ years of experience using common forecasting tools beyond Excel/Gsheets such as R or Python. 2+ years of Workforce Management experience in volume forecasting and capacity planning.
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New! 6 days agoEnsure proper, timely, and ongoing follow-up on assigned cases to ensure service level agreements are met and customer satisfaction is exceeded. Prepare spreadsheets and word documents as required for reporting, analysis, documentation, and...
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New! 6 days agoHandle a high volume (30+ daily) outbound and inbound collection calls, challenge resolution, customer service issues. Address escalated customer collections issues. Maintain notes of collection activities in Peoplesoft. Maintain supporting documentation.
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New! 6 days agoAssist the Administrative and Executive Team with onsite meetings, managing catering orders, and projects (i.e. preparing binders for department trainings and printing materials for onsite meetings). Help facilitate office events (REMy Celebrations...
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1 week agoRespond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds and other parties. Respond to calls on established claims in a polite, professional and empathetic manner and determine appropriate...
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1 week agoRespond to electronically and phone summited claim losses and first notice of loss calls from claimants, insureds, and other parties. Respond to calls on established claims in a polite, professional, and empathetic manner. 1 year of experience. Hybrid.
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1 week agoThe Student Support Advisor plays a vital role in supporting students throughout their educational journey, embodying our values and fostering a culture that aligns with our mission, vision, and purpose. Their role involves providing proactive, prompt...
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Featured11 days agoYou'll be expected to provide information and guidance around the effects of plan distributions, loans, investment choices, and other specific plan rules. Undergraduate degree, FINRA Series 6 or 7, and Defined Contribution or Qualified Plan experience.
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11 days agoProvides timely and effective responses to service-related concerns and issues. Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best service possible. Answers inquiries regarding health plan or service issues...
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2 weeks agoProvides high quality services to client and beneficiaries and meets that standard by running services from Medication Therapy Management (MTM), price eligibility, configurations, and beneficiary services to government services and beyond.
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17 days agoSupervises and coordinates all processes and activities in the Call Center ensuring all policies and procedures are followed. Responsible for the performance of a team of approximately 12-20 agents to meet/exceed key performance metrics for both quality a
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19 days agoHandle high volume of inbound customer and sales agent inquiries. Communicates and educates on product features, benefits and contract provision details. Ability to handle most customer interactions independently.
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20 days agoManage customer issues, inquiries, and orders through phone, e-mail, or fax.Ability to correspond with customers in a formal and professional manner.Build and manage relationships with existing customers.Escalate inquiries and requests as necessary.
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23 days agoYour work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of our Customer Support team. Recent college grad with a scrappy hustle mentality. Remote Work.
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24 days agoSet up, analyze, and monitor sales territories for the achievement of sales goals, gross profit, and performance standards. Manage customer retention and growth expectations, as well as meeting account growth expectations. Manage activities of ...
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27 days agoInitiates outbound telephone calls or emails to members identified for the Care Management Programs for defined care gap initiatives. Utilizes motivational interviewing and behavioral change principles to encourage engagement in health-related...
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27 days agoResponsible for day-to-day operations regarding all functions that are performed by the Outbound Services Team. The individual possesses an ability to build relationships, provide and receive feedback and be an agent for growth and change within the...
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30+ days agoAnswer customers' questions and find solutions to meet their needs. Communicate with customers and drivers via phone, text, chat, and email. Maintain customer and driver satisfaction. Report technical issues to the engineering team. Report customer...
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30+ days agoPromptly answer inbound calls and engage with our customers exclusively over the phone while providing education on a wide range of employer sponsored retirement plans. Effectively identify the needs of our customers and offer tailored solutions that...
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30+ days agoAnswer incoming telephone inquiries including, but not limited to, requests for general account information, concerns related to contributions and withdrawals, how to make changes to an account, product information and tax questions. Complexity and...
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30+ days agoAbility to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls. MUST have the ability to translate Spanish calls into...
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30+ days agoWorking in a fast-paced call center environment taking inbound phone calls back-to-back with a structured schedule. Held to high standards to meet/exceed targeted metrics and objectives related to schedule adherence, call handling time, and lead...
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30+ days agoThe Technician/Technologist Customer Service Rep will be responsible for communicating with our Hospital clientele, answering incoming calls, providing requested information, researching and resolving problems, finding sources for send-out testing...
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30+ days agoOur Customer Care Associates play an important role in providing guidance, direction, and supporting our valued members to navigate the health care system. If you are someone who thrives in making a difference by helping others, have customer service...
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30+ days agoAs an Associate Benefit Advisor you will take inbound calls, listen, consult, and advise clients over the phone on their Medicare health insurance options specific to the assigned carrier. You may also be responsible for outbound follow-up.
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30+ days agoWe are looking for a Remote Seasonal Customer Service Specialist. Someone who is passionate about providing exceptional customer service and excited about being an important member of an awesome customer service team. You will do this by taking inbound...
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30+ days agoAn Enrollment Specialist is a member of the Patient Engagement Specialist (PES) team, telephonically educating and enrolling patients in a Medicare-sponsored care coordination program designed to help the patient better manage their chronic illnesses...
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30+ days agoThe Customer Experience associate will drive and support customer loyalty creation across all our businesses. The incumbent will be responsible for answering phone calls, emails and live chats from prospective customers of our company. The...
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30+ days agoUnderstanding admission, billing, payments, and denials.Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification.Knowledge of medical terminology or CPT or procedure codes.Patient Access experience.
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30+ days agoProvide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication. Answering incoming calls and greeting customers and potential agent candidates.
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30+ days agoAdminister and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare...
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30+ days agoYou'll be a resource and provide up to date material to team members. You'll approve timesheets as needed for a team of contact center agents. 3 years of experience in customer-facing environments. Additional education may be considered in lieu of...
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30+ days agoYou'll be responsible for working with the Management team to elicit feedback and deliver this in real time. You'll be responsible for performance and personnel support for a team of contact center agents. 5 years of experience in customer facing...
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30+ days agoThe Member Service Representative (MSR) is responsible to provide a best-in-class service experience to all constituents; including enrolled and prospective members, providers, our internal workforce, and employees of state and federal agencies.
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30+ days agoInterfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and finding applicable health providers. Answer incoming calls and emails and respond to benefit inquiries. Place outbound...
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30+ days agoAs the point of contact and voice of the company for our customers, this role is responsible for providing accurate and complete information to callers regarding retirement, life, and annuity investment products. Work as part of a team that is...
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30+ days agoAudit class/instructor schedule input for accuracy. Monitor class records; audit and/or input student completion data in DDC. Draft and send routine communication to instructors. Provide phone support to instructors for common A/V troubleshooting.
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30+ days agoThe skill to take an average of 120-150 calls per shift which vary in complexity, from connecting callers to inpatient rooms, to notifying an on-call physician about an organ offer, to executing emergency plans. The ability to think critically...
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