Call Center Jobs - Remote Work From Home & Flexible
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life
again.
Richard M.
from
San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an
interview!
DeChe E.
from
Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent
I heard about this service on GMA and never looked back....it didn't take long for me to receive callbacks and actually had more than one job to pick from. I'm so thankful that you exist and have recommended you to more than a few friends. Thank you so much..I feel like a commercial, but this is the best thing that could have happened to me. I can now stay home and care for my children while working in a comfortable
environment.
Shakira W.
from
Charlotte, NC United States — Hired at Concentrix as Customer Service Representative
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people,... More
Welcome to remote, part-time, freelance, and flexible call center jobs! Call center professionals help others using a computer and telephone and "think on their feet" to find solutions to meet customer needs. Some call center professionals handle only incoming calls, while others make outbound calls to people, businesses, and organizations for marketing, research surveys, appointment setting, collections, or business-to-business (B2B) communications. Companies hiring for call center jobs often offer remote, work-from-home, or hybrid work.
Common call center job titles include call center representative, sales representative, and customer service agent. Entry-level call center jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere call center jobs or remote “call center jobs near me,” FlexJobs can help your search.
Looking for remote, part-time, or freelance call center jobs? FlexJobs can help.
- Remote Call Center Jobs
- Part-Time Call Center Jobs
- Freelance Call Center Jobs
- Entry-Level Call Center Jobs
Which Types of Jobs Are Related to Call Center Jobs?
Common call center jobs include inbound call jobs, outbound call jobs, sales representative jobs, and telemarketing jobs.
More Information About Call Center Careers and Finding Remote Jobs:
10 Companies That Hire for Work-From-Home Call Center Jobs
Customer Service Career Path: Skills, Salary, and Jobs
Remote Call Center Jobs are also known as:
- online call center jobs
- virtual call center jobs
- work from home call center jobs
- telecommuting call center jobs
Need a well-designed resume template for your next call center job?
Optimize your customer service resume with these helpful tips.
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FeaturedQuickly analyze account history and provide accurate information to assist in resolving the customer issue, utilizing resources to ensure first call resolution. Perform insurance verification via outbound phone calls and internet. Maintain complete and...
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FeaturedQuality-check consumer notices. Compare consumer notices prior to mailing against information. Conduct call monitoring for quality assurance purposes. Ensure notices contain language regarding Fair Hearings when applicable. Participate in...
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FeaturedAnswer representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. Leading team meetings, asking questions to better understand the calls...
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FeaturedAs a Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service worthy of our family and friends. You are empowered to provide members with peace of mind that their current issue is resolved and that none...
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FeaturedCurrently seeking Answering Service reps to handle both English and Spanish language calls for our attorney clients. Prioritizing answering all inbound calls within 3 rings no matter what. Ability to learn new skills and read necessary supporting...
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FeaturedOnboard new clients (Intake Process), establish client goals and go over services in contract that they can expect to receive. Aid clients in key set-up instructions (such as transferring their phone lines over to our service, setting up an online...
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FeaturedWe'll give you a daily list of leads. We'll also give you a script that we know works (because we've tested it many times), as well as a checklist of criteria to make sure prospects qualify. Your job is to call the people on this list, build rapport...
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New! YesterdayProvide your expertise to financial professionals and Clients in the review of documents being submitted for processing and provide instruction to ensure accurate completion of all applicable sections.Accurately answer and research/resolve enquiries.
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New! YesterdayProvide superior service to our customer who have purchased extended warranty contracts for Major Appliances, ORV's, Water Heaters, and Furniture. This role requires listening to our customer's concerns and showing empathy while resolving their issue.
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New! YesterdayYou will directly support our customers in resolving post purchase inquiries such as, order status, payment and subscription service inquires, troubleshooting residential fitness equipment, and software applications. You will be responsible for...
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New! YesterdayIn this position, you will use your unique gifts of understanding people's intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective...
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayResolves basic or tier 1 payment and account-related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayDesign and develop software and improve existing code to make it more efficient to detect bugs in the code. Contribute to development testing strategy to ensure code quality. Write unit-tests and validate your software against acceptance criteria.
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New! YesterdayDevelop and Manage the QMS strategy for the company. Develop and execute a robust quality management strategy aligned with the organization's overall objectives and business goals. Define quality policies, standards, and guidelines to ensure consistent...
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New! YesterdayImplement the core functionality that our users see and interact with daily, making your role essential to the success of our business. Works on the engineering team responsible for developing, maintaining, and supporting all therapy sessions in our...
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New! Yesterday3+ years experience with deep requirements analysis; ability to rapidly understand a business domain, a system and its dependencies, and ask questions that drive depth and breadth of quality. 3+ years of experience in Quality Engineering/testing work...
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New! YesterdayDevelops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system...
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New! YesterdayResolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayPlay a pivotal role in supporting the insight generation process through research and analysis, including the collection of data from external research, client data, and expert interviews, while also being the in-house expert on QMS.
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New! YesterdayCollaborate with the software development team to understand product changes and QA testing requirements to deal with issues/defects in a timely manner. Create, execute, and manage test plans and test cases in a dynamic and fast-paced environment.
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New! YesterdayYou are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate...
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New! YesterdayContact Center Customer Relationship Specialist is responsible for initiating transactions for the company's products and services through the utilization of direct calls and referrals from customer service and marketing leads.
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New! YesterdayRespond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner.
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New! YesterdayAs an interpreter, you will receive training that is the best in the industry. We'll ensure that you learn new skills while further developing your skill set. We provide numerous opportunities for advancement. You'll be in a certified ASTM and ISO...
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New! YesterdayAnswer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
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New! YesterdayCreate solutions to assist the customer from becoming further past due and get them current, where possible. Create a solution to assist the customer to cancel or stop vehicle repossession. Handle Phone Calls: You will spend a vast majority of your...
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New! YesterdayResponsible for working with a collaborative team on planning, designing and reviewing test specification cases to ensure proper coverage of functional requirements against features customers use daily. Work closely within an agile team (Software...
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New! YesterdayIn this exciting position, the Multimedia Content Editor will be writing and reviewing linguistic content in a language in which they have a native level of proficiency to ensure the highest quality of accuracy for customers using the world's foremost...
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New! YesterdayYou are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayProviding estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
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New! YesterdayYou'll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively...
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New! YesterdayBuild long lasting trusted relationships with our customers through open and interactive communication. Provide accurate, valid and complete information to customer inquiries via inbound calls, emails, and social media; escalating where necessary.
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New! YesterdayWorking knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Resourceful and flexible team player who excels at building trusting...
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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New! YesterdayProvide outstanding customer support through phone call and email customers ask all sorts of questions about things like usability, logic, bugs, and best practices, and develop a deep understanding of our software products, their features...
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New! YesterdayAnswers high volume inbound calls and assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Handle member inquiries with empathy and urgency to understand...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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New! YesterdayInitiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process. May authorize services such as roadside assistance and rental cars.
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New! YesterdayYou'll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You'll use creative problem-solving skills to address...
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoThe successful candidate will ensure that staff are fully trained, well-organized and productive and that their procedures are efficient and effective. The Contact Center Manager must also have excellent customer service and communication skills and...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoLead the team to ensure all incoming calls and requests to the IT ServiceDesk are professional, courteous, timely, and provide effective resolution of end user issues. Ensure incidents or requests are assigned in a timely manner to ensure quick...
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New! 2 days agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies.Work independently & overcome obstacles.
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