Customer Service Agent Jobs - Remote Work From Home & Flexible
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12 days agoAnswer inbound calls, live chats, and emails from guests and provide excellent customer service. Strong writing and communication skills to communicate with guests and internally. Make follow-up outbound calls and emails to guests to ensure their inquiry
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25 days agoDe-escalate and educate callers, through clear and accurate exchange of information that leads to a successful resolution and improved marketplace safety. Thoughtfully, decisively and neutrally investigate trust and safety cases with medium complexity...
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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Featured10 days agoProviding claim support to dealers by adjudicating warranty claims to ensure timely and accurate claim payment. Providing exceptional customer service over the phone, while acting with urgency regarding vehicles. Working collaboratively within various...
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20 days agoDeliver world-class guest experience through all GEC channels (phone, live chat, and email). Resolve guest concerns and inquiries through connection and empathy. Be responsible for achieving quality guest interactions, adherence to schedule, and ef
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15 days agoCommunicates and coordinates with other departments and partners in order to fulfill customers' needs. First point of customer contact for general inquiries, like product availability, pricing, shipment scheduling etc. Builds and maintains business...
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30+ days agoA Member Services Agent provides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities...
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30+ days agoProvides enrollment support, plan and/or benefit solutions, and value-added services to members who have enrolled in Medicare plans. Member Services Agents are some of the most versatile agents - responsible for a variety of responsibilities while...
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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23 days agoDeliver high-quality customer service and complete member enrollments. Educate members on information regarding plan benefits, policies, and procedures (identify the benefits in the member's plan and how members can use those benefits). Help members...
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30+ days agoEngage with existing members, delivering high-quality customer service, and assisting members with navigating their new health insurance plan. Completing member enrollments while engaging in benefit review and confirmation. Educate members on...
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30+ days agoOwn the end-to-end customer process and will work across different areas such as Compliance, Engineering, Fraud, and Platform while using different digital channels and a ticketing system that will include customer queries, complaints, and account...
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30+ days agoEnsure vendors are performing requested repairs at our agreed-upon pricing. Reviewing repairs ranging between oil changes, tires, wipers, glass, details, PDR, etc. Handle repair disputes with national account vendors. Validating parts pricing and labor...
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30+ days agoEngage with existing members, delivering high-quality customer service, and assisting members with navigating their new health insurance plan. Completing member enrollments while engaging in benefit review and confirmation. Educate members on...
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30+ days agoEngage with existing members, delivering high-quality customer service, and assisting members with navigating their new health insurance plan. Completing member enrollments while engaging in benefit review and confirmation. Educate members on...
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30+ days agoEngage with existing members, delivering high-quality customer service, and assisting members with navigating their new health insurance plan. Complete member enrollments while engaging in benefit review and confirmation. Educate members on information...
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30+ days agoEngage with existing members, delivering high-quality customer service, and assisting members with navigating their new health insurance plan. Complete member enrollments while engaging in benefit review and confirmation. Educate members on information...
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New! 6 days agoAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users). Work cross functionally to share feature requests and effective workarounds with team members.
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24 days agoReview telephone, mail, and internet procedures for each communication received and respond a reply to each assigned customer with a specific time frame. Ensure compliance with the U-Haul policies in order to retain customer loyalty and prevent the...
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30+ days agoEducate members on information regarding plan benefits, policies, and procedures (identify the benefits in the member's plan and how members can use those benefits). Achieve fluency in product offerings, including Medicare Advantage...
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20 days agoInvestigate, research, and resolve customer issues. Handle tough and dissatisfied customers politely and professionally. Track and follow up on all customer requests in a timely manner. Provide outstanding and exceptional customer service.
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20 days agoHandle tough and dissatisfied customers politely and professionally. Track and follow up on all customer requests in a timely manner. Manage conflicting priorities. Provide outstanding and exceptional customer service. Must have weekend availability.
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30+ days agoManage cases resolutions directly with our customers via emails and chats. 100% result and client-oriented position. Conciliations of payments on a daily basis. Team player, proactive, and problem resolver. Contact directly with processors to resolve...
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24 days agoManage mostly inbound calls for current and potential customers. Answer questions about our products and services, take payments and offer outstanding customer support. Verify and update customer account information as necessary. Meet metrics.
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30+ days agoProvide support to customers via Intercom (chat and email) with KPIs and occasional phone support throughout the shift. Seek to improve customer satisfaction with each conversation. Ensure the recent update is documented in our internal systems by...
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30+ days agoAssess then resolve Customer and Seller issues utilizing a variety of systems, processes and technology. Interact with customer and seller with Customer first attitude ensuring a positive experience. 4 year degree is a plus. 1 - 5 years of experience...
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30+ days agoAdvocate for patients and coordinate their care with external organizations such as insurance companies, pharmacies, and specialists. Serve as a primary touchpoint for patient communication across multiple channels: chat, email and phone.
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23 days agoYour work will directly impact the health and quality of life of integrative medicine practitioners and patients around the world, and you'll work as part of our Customer Support team. Recent college grad with a scrappy hustle mentality. Remote Work.
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20 days agoProcess customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied customers politely...
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20 days agoProcess customer contact and deliver prompt solutions through phone, chat, and email, communicate and collaborate with different departments, investigate, research, and resolve customer issues, and handle tough and dissatisfied customers politely...
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20 days agoInvestigate, research, and resolve customer issues. Handle tough and dissatisfied customers politely and professionally. Track and follow up on all customer requests in a timely manner. Manage conflicting priorities. Provide outstanding and exceptional...
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20 days agoProcess customer contact and deliver prompt solutions through phone, chat, and email. Investigate, research, and resolve customer issues. You communicate clearly and are at ease with handling difficult situations and customers, always responding with...
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29 days agoProcess customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied customers politely and...
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30+ days agoProvide support to customers via Intercom (chat and email), Whatsapp and calls via Aircall throughout the shift. Seek to improve customer satisfaction with each conversation. Work side-by-side with processing agents, ensuring customer updates are...
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30+ days agoEngage with existing members, delivering high quality customer service, and assisting members with navigating their new health insurance plan. Completing member enrollments while engaging in benefit review and confirmation. Educate members on...
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30+ days agoEngage with existing members, delivering high quality customer service, and assisting members with navigating their new health insurance plan. Completing member enrollments while engaging in benefit review and confirmation. Educate members on...
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23 days agoWorking in sales is all about building meaningful relationships with customers to understand their needs so you can offer them the best solution. You will interact with inbound callers who are already searching for the solutions you have to offer.
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30+ days agoProvide 24/7 fast, friendly and accurate Tier 1 support for all internal and external stakeholders with program, product and system tasks, questions and incidents. Maintain primary ownership of customer care needs for unexpected and time-sensitive...
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18 days agoCommunicating daily with car owners and renters to assist them and answer questions. Investigating and resolving customer issues that require additional research and follow-up. Coordinating with third party vendors and members of the San Francisco...
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30+ days agoAgents play a vital role, liaising between various customers and the business entities in which we represent. As a WAH Agent, you would be assisting customers answering general questions and resolve problems by clarifying issues and researching answers.
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New! 2 days agoHandling 100+ inbound calls. Assisting customers over the phone and via email. Provide exceptional customer service in a fast-paced environment. MUST BE BILINGUAL IN ENGLISH & SPANISH. Must have Call Center experience- remote experience preferred!
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30+ days agoProvide customer support on gaming, financial, technical, or any applicable issues related to the customer support services. Guide customers through the site and mobile phone assisting them in using the various services and products offered.
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19 days agoHandle high volume of inbound customer and sales agent inquiries. Communicates and educates on product features, benefits and contract provision details. Ability to handle most customer interactions independently.
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New! YesterdayRespond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner. Remote.