Customer Service Jobs - Remote Work From Home & Flexible

Customer Service Jobs - Remote Work From Home & Flexible

I was very unhappy at my previous job and am way more comfortable at home. I decided to look for a remote job and found FlexJobs! I've had this job for over a year now and it's been nothing short of amazing. I'm finally working a job where I am 100% comfortable, and I owe it all to FlexJobs. I'm able to keep up with my house and do other things during the day. My job is extremely flexible, and I had no idea how possible it is to find a remote job and actually excel.
Emily O.  from  Riverside, CA United States — Hired at Edpuzzle as Customer Support Agent
I'm a below-knee amputee and have recently had issues with my prosthesis but no financial resources to rectify them. I can still work, and working from home will provide discretionary income for a healthier diet and the ability to save. I can choose the schedule I prefer, as well as the range of hours I want to work. There are so many disabled adults who feel like they can no longer earn and/or contribute, but work-at-home positions can really enable them to enjoy life again.
Richard M.  from  San Antonio, TX United States — Hired at TTEC as Customer Service Rep
Thank you for having a wide variety of jobs. You are the first website that gave us the skills that we need in order to have success. I finally decided to give you guys a try despite the fee. As soon as I signed up, redid my resume, and started on the applications, I was getting job offers left and right like my husband and I have never seen before. All in the past two weeks, I've had five people email or call me for an interview!
DeChe E.  from  Haltom City, TX United States — Hired at Amazon as Virtual Customer Service Agent

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support... More

Welcome to remote, part-time, freelance, and flexible customer service jobs! Customer service professionals serve as the direct point of contact for customers, providing them with an adequate level of service, and help with their questions or concerns. Customer service professionals provide information and support regarding products or services and often communicate with customers by telephone, email, chat, or mail. Companies hiring for customer service jobs often offer remote, work-from-home, or hybrid work.

Common customer service job titles include customer service specialist, call center representative, and online chat agent. Entry-level customer service jobs are available, as well as manager and director-level roles for more experienced professionals. There are also opportunities for freelance, full-time, part-time, and flexible schedules. Whether you are looking for work from anywhere customer service jobs or remote “customer service jobs near me,” FlexJobs can help your search.

Looking for remote, part-time, or freelance customer service jobs? FlexJobs can help.

Which Types of Jobs Are Related to Customer Service Jobs?

Common customer service jobs include customer support jobs, chat support jobs, help desk jobs, and customer experience jobs.

More Information About Customer Service Careers and Finding Remote Jobs:

How to Get an At-Home Customer Service Job

12 Companies That Hire for Remote Customer Service Jobs

Remote Customer Service Jobs are also known as:

  • online customer service jobs
  • virtual customer service jobs
  • work from home customer service jobs
  • telecommuting customer service jobs

Need a well-designed resume template for your next customer service job?

Create your perfect customer service resume today.

We recommend you enter a location since many remote jobs have city, state or country requirements.
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  • Hybrid Remote Job Full-Time Employee
    Cincinnati, OH 
    Provide excellent customer service support via telephone, email, and web. Complex Data Entry using multiple tools and systems. Apply research skills and critical problem solving to assist our partners. Monitor state regulations regarding licensing for...
  • 100% Remote Job Full-Time Employee
    NE 
    Seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty. This is an inbound, call center position and will communicate with providers and insured...
  • 100% Remote Job Full-Time Employee
    US National 
    Provide your expertise to financial professionals and Clients in the review of documents being submitted for processing and provide instruction to ensure accurate completion of all applicable sections.Accurately answer and research/resolve enquiries.
    Employer is a Fortune 500 Company Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    US National 
    Provide superior service to our customer who have purchased extended warranty contracts for Major Appliances, ORV's, Water Heaters, and Furniture. This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. A Training Magazine Top 125 for successful learning and development programs. This employer was a winner of the Best Employers for Healthy Lifestyles Awards by the National Business Group for Health. The Human Rights Campaign named this employer as one of the Best Places to Work. These employers are recognized as having top programs to support adoptive families. Company is one of the S&P 500, a leading index of public large-cap American stocks This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    Lehi, UT 
    The Customer Experience Strategy & Operations Manager will be responsible for improving the way our customer-facing teams deliver experiences to our customers. This person will need to have a strong understanding of our vision for SMB customers...
  • Hybrid Remote Job Full-Time Employee
    Minneapolis, MN, Kansas City, MO, Atlanta, GA 
    Provide customer support to users of products and applications by identifying, troubleshooting, and resolving a variety of customer connectivity, payment, application, and processing inquiries and incidents. Monitor national payment processing...
    The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    Vancouver, WA 
    You will directly support our customers in resolving post purchase inquiries such as, order status, payment and subscription service inquires, troubleshooting residential fitness equipment, and software applications. You will be responsible for...
    100 Top Companies To Watch for Remote Jobs The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP)
  • New! Yesterday
    100% Remote Job Full-Time Employee
    NC, AL, TX, FL, SC 
    Resolves basic or tier 1 payment and account-related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    Atlanta, GA 
    Develops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    FL 
    Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
    Employer is a Fortune 500 Company Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • New! Yesterday
    100% Remote Job Full-Time Temporary
    Uruguay 
    Own the resolution of customers' and partners' inquiries throughout multiple channels. Create an ongoing collaboration with the Team Lead to identify improvements to existing customer service processes. Own the communication with all relevant...
  • 100% Remote Job Full-Time Temporary
    Boston, MA 
    This temporary, work-from-home position entails helping our clients (auction houses as well as bidders and buyers) through phone, email and chat, working through various questions and troubleshooting processes. From initial onboarding to general...
  • 100% Remote Job Full-Time/Part-Time Employee
    American Fork, UT 
    Respond to customer queries in a timely and accurate way, via phone or email. Identify customer needs and help customers place orders. Organize catering orders. Help customers place to-go orders. Assist with customer feedback/complaints.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    US National 
    Work on credit accounts, following guidelines established for the organization. Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status.
    Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    Indianapolis, IN 
    Adheres to all network and departmental procedures and policies. Complies with applicable state/federal laws and the program requirements of accreditation agencies and federal, state and government health plans. Documents all actions taken on accounts...
    Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    Nashville, TN, Goodlettsville, TN, Houston, TX, Franklin, TN, Dallas, TX, Madison, TN, Gallatin, TN, Brentwood, TN, Clarksville, TN 
    Contact Center Customer Relationship Specialist is responsible for initiating transactions for the company's products and services through the utilization of direct calls and referrals from customer service and marketing leads.
    Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    US National 
    Provide world class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application. Develop an in-depth understanding of our cloud-based software to support processes and patient...
  • 100% Remote Job Full-Time Employee
    Boston, MA 
    Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner.
    The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    Dallas, TX 
    Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner. Remote.
    The Human Rights Campaign named this employer as one of the Best Places to Work.
  • New! Yesterday
    100% Remote Job Full-Time Employee
    US National 
    As an interpreter, you will receive training that is the best in the industry. We'll ensure that you learn new skills while further developing your skill set. We provide numerous opportunities for advancement. You'll be in a certified ASTM and ISO...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Temporary
    US National 
    You will be responsible in managing your Sales Support Representatives to achieve key performance metrics while creating a positive customer experience. You will coach and guide your representatives to listen and assist customers regarding their...
  • 100% Remote Job Full-Time Employee
    RI 
    Answer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
    Employer is a Fortune 500 Company The Human Rights Campaign named this employer as one of the Best Places to Work. Company is one of the S&P 500, a leading index of public large-cap American stocks
  • 100% Remote Job Full-Time Employee
    MI 
    Create solutions to assist the customer from becoming further past due and get them current, where possible. Create a solution to assist the customer to cancel or stop vehicle repossession. Handle Phone Calls: You will spend a vast majority of your...
  • 100% Remote Job Full-Time Employee
    ME, NH, MA, RI, CT, NY, NJ, DE, MD, VA, NC, SC, GA, FL 
    As an Enterprise Customer Success Manager, you will be a key team member in the Customer Success organization helping drive success and growth for our Enterprise customer segment. You'll monitor the health of your book of business along every step...
  • 100% Remote Job Full-Time Freelance
    US National 
    Provide timely and world class customer support to users via multiple channels. Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required. Take ownership and follow up on open cases which are...
  • 100% Remote Job Full-Time Freelance
    US National 
    Provide timely and world class customer support to users via multiple channels. Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required. Take ownership and follow up on open cases which are...
  • 100% Remote Job Full-Time Freelance
    Canada 
    Provide timely and world class customer support to users via multiple channels. Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required. Take ownership and follow up on open cases which are...
  • 100% Remote Job Full-Time Employee
    Canada 
    You are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate...
  • 100% Remote Job Full-Time Employee
    US National 
    Play a key role in assisting patients to access essential medical services, secure durable medical equipment, and connect individuals to vital community resources. Your critical thinking, problem solving abilities, and unwavering tenacity in seeking...
  • 100% Remote Job Full-Time Employee
    Vancouver, Canada 
    Collaborate with employees to quickly resolve any technical issue that interrupts their day. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it.
  • 100% Remote Job Full-Time Temporary
    West Palm Beach, FL 
    High inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Temporary
    GA 
    Providing estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    US National 
    Support onboarding of API and SDK products directly with our Enterprise and non-Enterprise clients and partners, validating a successful integration and confirming completion of onboarding. Act as the first technical point of contact to our Enterprise...
  • 100% Remote Job Full-Time Freelance
    Chicago, IL 
    As an administrative assistant, you will be responsible for coordinating meetings, responding to requests, resolving scheduling conflicts, and providing exceptional customer service to our managers and clients. If you have a proven track record of...
    100 Top Companies To Watch for Remote Jobs Company is considered to be a Military Friendly employer by militaryfriendly.com. Employer is a Forbes Global 2000 company, a ranking of the biggest, most powerful public companies in the world Employer named by Forbes and Statista as one of America's Best Employers for Diversity. This employer is recognized by DiversityInc as a company with exceptional diversity-management achievements The U.S. Department of Defense recognizes this employer as a Military Spouse Employment Partner (MSEP) The Human Rights Campaign named this employer as one of the Best Places to Work.
  • 100% Remote Job Full-Time Employee
    FL 
    Review all medical insurance claims for resolution and payment. Resolve any incoming inquiries or payment denials from insurance providers for payment. Research, compile, and respond to documentation requests from insurance carriers in a timely basis.
  • 100% Remote Job Full-Time Employee
    Costa Rica 
    You'll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively...
  • 100% Remote Job Full-Time Employee
    US National 
    Assist the Sales Department to maintain correct customer information. Upon request, provide Statement of Position (SOP) reports to internal and external customers. Consistent and effective collection efforts for late receivables Identify slow and...
  • 100% Remote Job Employee
    Poland 
    Build long lasting trusted relationships with our customers through open and interactive communication. Provide accurate, valid and complete information to customer inquiries via inbound calls, emails, and social media; escalating where necessary.
  • 100% Remote Job Full-Time Employee
    US National 
    Serve as a first responder for inbound communication through our site. Answer customer questions and provide how-to help on company capabilities, with a focus on reducing customer effort and furthering product knowledge. Escalate and diagnose. Remote.
  • 100% Remote Job Full-Time Employee
    San Jose, Costa Rica, or US National 
    Be responsible for regular customer follow-up on open incidents and quick resolution of reported incidents within customer expectations. Accurately capture notes, document activities and manage cases in a clear and actionable way for teammates and...
    These employers are recognized as having top programs to support adoptive families.
  • 100% Remote Job Full-Time Employee
    US National 
    Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Resourceful and flexible team player who excels at building trusting...
  • 100% Remote Job Full-Time Employee
    Argentina, Bolivia, Brazil, Chile, Colombia, Ecuadaor, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezeula 
    Manage the post-sales relationship which includes onboarding, product training, user adoption, quarterly business reviews. Manage, monitor and keep track of account health of all your accounts and act upon any proactively identify potential churn...
  • 100% Remote Job Full-Time Employee
    Poland 
    Efficiently investigate, action and resolve user account issues primarily via email, phone and ticketing systems while maintaining KPIs aimed at losses, service level, productivity, and accuracy. Be organized, accountable and responsible stay informed...