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New! YesterdayOur Toronto-based retail client is looking for a copywriter who has a passion for retail and storytelling to join their team. Copywriter will be required to create engaging, on-brand, omni-channel content including digital landing pages and emails.
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New! YesterdayThe Support Center team currently has areas that requires content review for self-help articles and other pre-written content that support engineers email to customers as solutions to a support case. Partner teams write the content/solution to solve a...
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New! YesterdayOversee day-to-day creative services and project management of brand campaigns and activations. Work closely with design contractors to review, approve, traffic feedback through stakeholders. Experience in Asana or other similar project management...
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New! YesterdayIn this role, you will create communication and readiness material that supports key projects. You will write content that is clear, concise, and requires minimal editing from Content Publishers. You will manage content deliverables (i.e. printable...
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New! YesterdayIn this position, you will use your unique gifts of understanding people's intentions to improve the online search engine experience. Our main goal for this project is to develop and augment AI data. To put it more plainly, you will provide subjective...
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New! YesterdayCode and audit, in addition to managing workflow, and coder productivity& quality, depending upon the size of the project and your prior experience. Manage workflow in a high-volume, productivity-driven environment. Train and manage coders.Identify...
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayMust be comfortable with Trauma 1 Academic Medical Centers, Remote Work Setting. Appeals and Denials Coding Specialist Profee (Physician-based). Within RCM Dept. Required skills: 3- 5 yrs; Pro Fee experience. Denials exp. a plus Academic Level -1 - IP...
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New! YesterdayAdminister Zoominfo, Outreach.io, and LinkedIn Sales Navigator and support the vendor contracting process and user administration. Build and maintain Salesforce analytics dashboards and reports, review existing reporting and dashboard repository...
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New! YesterdayOwn the resolution of customers' and partners' inquiries throughout multiple channels. Create an ongoing collaboration with the Team Lead to identify improvements to existing customer service processes. Own the communication with all relevant...
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New! YesterdayThis temporary, work-from-home position entails helping our clients (auction houses as well as bidders and buyers) through phone, email and chat, working through various questions and troubleshooting processes. From initial onboarding to general...
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New! YesterdayYou will be responsible in managing your Sales Support Representatives to achieve key performance metrics while creating a positive customer experience. You will coach and guide your representatives to listen and assist customers regarding their...
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FeaturedNew! YesterdayIn this role you will be reviewing online search results in order to improve their content and quality. You will be required to provide feedback and analysis on content found in search engine results and provide ratings on their relevance to the search...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayProviding estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
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New! YesterdayResponsible for supporting a range of critical operational processes which support the company in providing best in class service to our clients. Will also work closely with Product, Sales and Customer success to support with administrative and...
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New! YesterdayReview and process living life insurance claims. Investigate claims. Evaluate investigation results and authorize payments. Summarize, when necessary, to substantiate reason for payment or denial of claim. Monitor the course of claims' investigations...
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New! YesterdayThe Program Manager is responsible for the overall direction, management, communication, coordination of status reports, and accountability of project-oriented work efforts and success of their projects across the IT organization. This position focuses...
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New! YesterdayCoordinate learning registrations, attendee lists & general organization for all national events. Maintain and monitor learning and talent related website and SharePoint sites. Coordinate, schedule, and moderate learning webinars and programs with...
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New! YesterdayResearch/rectify third-party denials/edits, requests for information and other related correspondence. Process a variety of Third Party Administrator (TPA) payments. Willingness to learn different claim platforms within eviCore and also client claims...
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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New! YesterdayAnswers high volume inbound calls and assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Handle member inquiries with empathy and urgency to understand...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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New! YesterdayOversee project execution, monitor progress, and proactively identify and address potential roadblocks or deviations. Create detailed project plans, including timelines, milestones, resources, and deliverables, to ensure effective execution of...
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New! Yesterdaylooking for an interim Indirect Tax Manager to assist a higher education client following some turnover. Role will include performing all Indirect Tax duties to include: Unrelated Business Tax, Sales and Use Tax, Foreign Tax Treaty benefits, and...
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New! YesterdayLead the day-to-day claims activities, including claims actions, emails, and payments. Own the assessment and approval of new claims and complicated cases, whenever, within the authority. Build rapport with customers to speed up claim s resolution and...
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New! YesterdayProvide delightful support to Employees and Clients re: Benefits in multiple areas. Process and solve tickets and escalations in Zendesk / e-mail. Execute with care and precision data relates tasks (preparation, entry, download etc.) Help define...
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New! YesterdayAnswer representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. Leading team meetings, asking questions to better understand the calls...
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! YesterdayCreate all weekly, monthly, and special compensation payroll runs, in addition to describing pay policies (LOA, disability, worker's compensation, vacation, bonus, etc.) and ensuring accurate amounts/deductions are applied to all earnings codes...
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New! YesterdaySeek ways to increase quality of customer service, build relationships with internal staff members, current and prospective stakeholders, Corporate Members, Strategic Alliance Partners, government agencies, consultants, development & training vendors...
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New! YesterdayThis remote Graphic Designer role is for a client in Orange County. This would be a long-term contract / temporary employment opportunity. Will design ads, brochures, newsletters. banner ads, websites, emails, and social media. Must have 3 plus years'...
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New! YesterdayPerforms general cost accounting and other related duties for the organization. Prepares monthly balance sheets, income statements, and profit and loss statements. Maintains the general ledger. Codes invoices, sets up new accounts, reconciles...
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoCollaborate with various departments to deliver relevant and timely reporting of financial data analytics. Regular review and analysis of balance sheet and income statement accounts. Prepare various technical accounting analyses, policies and procedures.
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FeaturedNew! 2 days agoPurchase and/or configure machines in SAP for production. Enter sales orders, sub-orders, debits, credits & return orders pertaining to machine tool contracts. Update and testing in SAP for new technologies, process changes and enhancements. Analyze ...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoReview error queue and correct coding errors within the EPIC system. Update coding information and send necessary updates to the billing department. Collaborate with the existing coding team to ensure accuracy and compliance with coding guidelines.
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New! 2 days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a ...
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New! 2 days agoReview core program materials and make suggestions to improve concision, clarity, flow, accuracy, and overall quality. Proofread for spelling and grammatical errors. Understand and apply MIND's writing style guide and the Chicago Manual of Style.
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New! 2 days agoServe as the primary point of contact for customer inquiries and concerns via phone, email, and chat in a professional and courteous manner. Provide exceptional customer service by actively listening to customer needs and offering appropriate solutions.
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New! 2 days agoIncrease the efficiency of existing processes and procedures to foster cross-functional collaboration and facilitate improved communication. Ensure the timely transition of products through the product lifecycle stages, using local project management...
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New! 2 days agoAble to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
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New! 2 days agoProcess client intake in accordance with protocols via text, email, phone. Obtain pertinent information from clients courteously and professionally. Ensures all admission forms are properly signed and complete. Respect client dignity or confidentiality.
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New! 2 days agoDesign and produce a wide range of digital assets, including website graphics, social media visuals, email templates, banner ads, and presentations. Code front-end designs using HTML, CSS, and JavaScript to create responsive, pixel-perfect websites.
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FeaturedNew! 2 days agoCoordinate with Replenishment, Suppliers, and Scheduling to provide estimated load arrival times to the Distribution Center (DC). Ensure proper booking of loads into the DCs for reception. Track and trace loads to guarantee timely and successful...
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New! 2 days agoCommunicating with employees regarding their needs for leave. Gathering and completing all required paperwork. Facilitating smooth and timely return to work. Advising managers and employees on the interaction of leave laws with paid time off.
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