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New! YesterdayProvide your expertise to financial professionals and Clients in the review of documents being submitted for processing and provide instruction to ensure accurate completion of all applicable sections.Accurately answer and research/resolve enquiries.
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New! YesterdayProvide superior service to our customer who have purchased extended warranty contracts for Major Appliances, ORV's, Water Heaters, and Furniture. This role requires listening to our customer's concerns and showing empathy while resolving their issue.
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New! YesterdayQuickly analyze account history and provide accurate information to assist in resolving the customer issue, utilizing resources to ensure first call resolution. Perform insurance verification via outbound phone calls and internet. Maintain complete and...
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New! YesterdayYou will directly support our customers in resolving post purchase inquiries such as, order status, payment and subscription service inquires, troubleshooting residential fitness equipment, and software applications. You will be responsible for...
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayResolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayRespond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner.
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New! YesterdayAnswer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
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New! YesterdayCreate solutions to assist the customer from becoming further past due and get them current, where possible. Create a solution to assist the customer to cancel or stop vehicle repossession. Handle Phone Calls: You will spend a vast majority of your...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayProviding estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
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New! YesterdayBuild long lasting trusted relationships with our customers through open and interactive communication. Provide accurate, valid and complete information to customer inquiries via inbound calls, emails, and social media; escalating where necessary.
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New! YesterdayWorking knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Resourceful and flexible team player who excels at building trusting...
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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New! YesterdayAnswers high volume inbound calls and assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Handle member inquiries with empathy and urgency to understand...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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New! YesterdayInitiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process. May authorize services such as roadside assistance and rental cars.
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies.Work independently & overcome obstacles.
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New! 2 days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a ...
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New! 2 days agoCustomer Service Advisor needed for a remote full-time position. 3 plus years prior customer service experience preferred. High school diploma or GED required. Company relies on its Advisors to be there when a storm hits, or a tough call comes in.
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New! 2 days agoHandling 100+ inbound calls. Assisting customers over the phone and via email. Provide exceptional customer service in a fast-paced environment. MUST BE BILINGUAL IN ENGLISH & SPANISH. Must have Call Center experience- remote experience preferred!
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New! 3 days agoDeliver analysis on customer and business problems by incorporating data from various internal and customer sources. Build and deliver compelling data-driven presentations to inform decision making. Cultivate creative eye for what anecdotal data will...
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New! 3 days agoAs a Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service worthy of our family and friends. You are empowered to provide members with peace of mind that their current issue is resolved and that none...
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New! 4 days agoThe Contact Center Representative is the primary point of contact to help triage and resolve employee inquiries and concerns. This position requires daily contact through inbound calls, and chats to determine the exact nature of an employee's concerns.
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New! 4 days agoAnswer and service calls in a professional, timely and efficient manner. Build rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training. Listen attentively to customer...
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FeaturedNew! 4 days agoContractors will assist incoming callers with enrollee changes, such as address, coverage, and billing changes made during an insurance rate adjustment and renewal period. Contractors will use upselling skills to encourage customers to retain coverage..
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FeaturedNew! 4 days agoEnsures quality customer service for internal and external customers. Handles all incoming phone calls and identifies / assess customers' needs accurately and timely regarding potential third party liability. Solves problems systematically, using sound...
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New! 5 days agoCommunicate with customers through various channels including phone, email, chat, and social media. Respond promptly to all customer inquiries (billing, technical support, homeschooling, and product-related questions). Identify patterns and suggest...
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New! 5 days agoThis position is responsible for identifying and resolving customer issues and answering customer inquiries regarding the status of their order. High School Diploma or GED required and 1-3 years of Call Center experience preferred. $16.00 - $16.60 / hour.
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FeaturedNew! 5 days agoActing as a customer service liaison between the State of Georgia Permit Office and truckers who need to apply for permits. Assisting customers with directions as to how to apply for permits online. Have excellent customer service skills.
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FeaturedNew! 5 days agoAccurately responding and resolving inquiries utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials. Meeting and striving to exceed Contact Center Key Performance Indicators KPIs including...
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New! 5 days agoMaintains file information to ensure accurate record of claims; continually reviews & monitors progress and expense of claims in pending. Settles and authorizes payment with claimants.Identify and escalate files with more significant indemnity exposure.
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New! 5 days agoHandling incoming and outgoing calls with patience, tact, and courtesy. Enter information into computer database as required, while following instructions and conducting a scripted interview. Attend meetings and trainings to maintain current client...
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New! 5 days agoresponsible for handling calls on demand, and renders the meaning of conversations between Danish and English speakers. The interpreter breaks the communication barrier in a wide range of industries that the company serves: Healthcare, Government...
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FeaturedNew! 5 days agoAnswer incoming phone calls from customers (i.e. members, providers, facilities) in a call center setting and identify the type of assistance needed (i.e. benefit and eligibility, billing and payments, authorizations for treatment, explanation of...
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New! 5 days agoPromotes a one-stop-shopping concept and assumes ownership of inquiries and requests, which includes subsequent tracking of items from inception to resolution utilizing an automated tracking system. Prepares written communications that adhere to...
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New! 5 days agoAssist customers to place orders over the phone and resolving issues related to understanding order status, cancel an order, obtain a refund or store credit, opt out of marketing e-mails, and general inquiries regarding our company. Communicate with a...
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FeaturedNew! 5 days agoIn this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand...
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FeaturedNew! 5 days agoIn this role, you will be assisting members with their pharmacy benefit plans. You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand...
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New! 5 days agoBe responsible for providing accuracy and speed in support to customers and sellers through a variety of administrative activities. Work within established guidelines in order to achieve the objectives of the service agreement, consistent with customer...
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New! 5 days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently...
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FeaturedNew! 5 days agoAs a Senior Customer Service Representative, you'll provide our patients with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and...
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New! 6 days agoThis position is responsible to maintain daily contact with customers to collect credit information, maintain accurate records, follow up on all customer accounts, process payments to resolve open balances, review credit applications to set extensions...
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New! 6 days agoThis position is responsible for providing internal support and building relationships with Sales Team and Customers. Builds relationships by assisting Sales Team in their efforts to meet their sales budgets and key objectives by servicing the...
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