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New! YesterdayProvide your expertise to financial professionals and Clients in the review of documents being submitted for processing and provide instruction to ensure accurate completion of all applicable sections.Accurately answer and research/resolve enquiries.
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New! YesterdayProvide superior service to our customer who have purchased extended warranty contracts for Major Appliances, ORV's, Water Heaters, and Furniture. This role requires listening to our customer's concerns and showing empathy while resolving their issue.
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New! YesterdayQuickly analyze account history and provide accurate information to assist in resolving the customer issue, utilizing resources to ensure first call resolution. Perform insurance verification via outbound phone calls and internet. Maintain complete and...
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New! YesterdayYou will directly support our customers in resolving post purchase inquiries such as, order status, payment and subscription service inquires, troubleshooting residential fitness equipment, and software applications. You will be responsible for...
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FeaturedNew! YesterdayAs an Inbound Contact Center Customer Service Representative, you will be responsible for responding to incoming calls from patients and other healthcare providers, helping with appointment scheduling, medication adherence, pharmacy calls, confirming...
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New! YesterdayResolves basic or tier 1 payment and account-related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayDevelops and applies the basic skills appropriate to research, process, and resolve chargeback/reversal requests for 3 or more dispute reason codes specific to 1 of the supported card brands, by utilizing established processes in a multi-client/system...
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New! YesterdayResolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayContact Center Customer Relationship Specialist is responsible for initiating transactions for the company's products and services through the utilization of direct calls and referrals from customer service and marketing leads.
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New! YesterdayRespond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner.
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New! YesterdayAs an interpreter, you will receive training that is the best in the industry. We'll ensure that you learn new skills while further developing your skill set. We provide numerous opportunities for advancement. You'll be in a certified ASTM and ISO...
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New! YesterdayAnswer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
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New! YesterdayCreate solutions to assist the customer from becoming further past due and get them current, where possible. Create a solution to assist the customer to cancel or stop vehicle repossession. Handle Phone Calls: You will spend a vast majority of your...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayProviding estimates for Hospital and Health Park elective services. Answering patient phone calls. Providing customer service. EPIC experience. Entering patient information. Reviewing insurance information.
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New! YesterdayYou'll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively...
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New! YesterdayBuild long lasting trusted relationships with our customers through open and interactive communication. Provide accurate, valid and complete information to customer inquiries via inbound calls, emails, and social media; escalating where necessary.
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New! YesterdayWorking knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing and reimbursement protocols. Resourceful and flexible team player who excels at building trusting...
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New! YesterdayQuality-check consumer notices. Compare consumer notices prior to mailing against information. Conduct call monitoring for quality assurance purposes. Ensure notices contain language regarding Fair Hearings when applicable. Participate in...
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New! YesterdayHelping consumers resolve issues, providing troubleshooting information, placing consumer initiated orders, and scheduling service while ensuring consumers are fully satisfied when the call, email or chat is completed.
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New! YesterdayManaging inbound and outbound calls, emails or chats based on business needs while navigating through multiple computer systems and screens to help resolve consumer issues as well as document the consumer interaction as needed.
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New! YesterdayProvide outstanding customer support through phone call and email customers ask all sorts of questions about things like usability, logic, bugs, and best practices, and develop a deep understanding of our software products, their features...
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New! YesterdayAnswers high volume inbound calls and assists in membership services pertaining to registration, updating customer information, data entry, scheduling, health plans, or problem resolution. Handle member inquiries with empathy and urgency to understand...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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New! YesterdayInitiates auto and homeowner claims by obtaining preliminary loss information from agents, insureds and third parties. Provide customers with an explanation of the claim process. May authorize services such as roadside assistance and rental cars.
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New! YesterdayAnswer representative's questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representatives. Leading team meetings, asking questions to better understand the calls...
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New! YesterdayYou'll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You'll use creative problem-solving skills to address...
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FeaturedNew! YesterdayHandling inbound calls from customers and channel partners. Researching and resolving inquiries by phone and written correspondence. Documenting customer and channel interactions and entering descriptive information online. Troubleshooting and...
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FeaturedNew! YesterdayServing as the first point of contact for employee inquiries from an inbound call center. Resolving a majority of inquiries during the first contact. Handling first-level Workday Benefit transaction corrections and providing employee self-service...
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New! YesterdayDocument customer and channel interactions and enter descriptive information online in order to provide history and track issue resolution. Resolve or make business decisions on escalated and complex questions while referencing multiple screens and/or...
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New! YesterdayManaging about 50 inbound emails a day on top of incoming phone calls. Making outbound calls as necessary. Analyze customer financial condition and authorize customer credit lines. Maximize accounts receivable collections. Reconcile customer ...
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New! 2 days agoThe successful candidate will ensure that staff are fully trained, well-organized and productive and that their procedures are efficient and effective. The Contact Center Manager must also have excellent customer service and communication skills and...
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New! 2 days agoManage all incoming calls, emails, faxes and web-generated requests from pharmacies, beneficiaries, and prescribers.Provide service-level standards set by Centers for Medicare & Medicaid Services (CMS) or by client.Rejection support, including overrides.
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New! 2 days agoLead the team to ensure all incoming calls and requests to the IT ServiceDesk are professional, courteous, timely, and provide effective resolution of end user issues. Ensure incidents or requests are assigned in a timely manner to ensure quick...
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New! 2 days agoDemonstrate strong communication skills to handle both inbound & outbound customer phone calls. Manage a portfolio of impaired or at-risk mortgage and personal borrowers and implement appropriate case strategies.Work independently & overcome obstacles.
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New! 2 days agoProcess unemployment insurance claims. Answer incoming calls via computer software and assist customers. Research information in databases to resolve customer issues. Maintain composure in escalated situations. Operate accurately and efficiently in a ...
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New! 2 days agoServe as the primary point of contact for customer inquiries and concerns via phone, email, and chat in a professional and courteous manner. Provide exceptional customer service by actively listening to customer needs and offering appropriate solutions.
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New! 2 days agoProvide support to customers/consumers, which could include the following methods: phone calls, emails, chats, social media and letter for complaints, suggestions, praise, inquiries, and issues from consumers, retailers, breeders and field personnel.
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New! 2 days agoAble to handle a diverse array of complex customer situations with minimal supervisory assistance. Actively listens to determine full extent of customer's needs while appropriately applying different approaches. Ensures effective customer communication...
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New! 2 days agoCustomer Service Advisor needed for a remote full-time position. 3 plus years prior customer service experience preferred. High school diploma or GED required. Company relies on its Advisors to be there when a storm hits, or a tough call comes in.
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New! 2 days agoHandling 100+ inbound calls. Assisting customers over the phone and via email. Provide exceptional customer service in a fast-paced environment. MUST BE BILINGUAL IN ENGLISH & SPANISH. Must have Call Center experience- remote experience preferred!
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New! 3 days agoMeet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.Present a positive, professional & high energy ...
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New! 3 days agoMake an average of 50 outbound calls an hour placed by an automatic dialer system to offer, explain & schedule a free in-home or virtual health evaluation with a provider.Follow 20+ approved scripts, ensure members understand & are comfortable with terms.
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New! 3 days agoLive and breathe a Customer First mindset. Provide a world class sales experience to customers and prospects via phone, email, and chat. Use a sales oriented mindset to manage customer requests and order generation. Comfortable handling a high volume ...
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FeaturedNew! 3 days agoYou are passionate about small businesses and self-employed people and you want to be an meaningful marketing partner for them. You would like to help them to stand out in the market amongst the big players. You have fun supporting them.
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FeaturedNew! 3 days agoAs a Blood Donor Recruiter, you will be part of a team of dedicated and experienced Recruiters who help save lives every day. Have experience working online using multiple browser tabs and multiple software applications at the same time.
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FeaturedNew! 3 days agoReceive inbound calls from retirement plan participants looking for assistance with financial planning and investment advisory services within our call center. Explain the investment services available to inbound callers with the goal to direct them...
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New! 3 days agoThe Call Center Representative I will receive inbound phone calls at our call center and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service...
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New! 3 days agoDeliver analysis on customer and business problems by incorporating data from various internal and customer sources. Build and deliver compelling data-driven presentations to inform decision making. Cultivate creative eye for what anecdotal data will...
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New! 3 days agoAs a Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service worthy of our family and friends. You are empowered to provide members with peace of mind that their current issue is resolved and that none...
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