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New! YesterdayResolves basic or tier 1 payment and account-related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses...
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New! YesterdayContact Center Customer Relationship Specialist is responsible for initiating transactions for the company's products and services through the utilization of direct calls and referrals from customer service and marketing leads.
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New! YesterdayRespond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns. Handle difficult customer calls in a courteous and professional manner. Remote.
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New! YesterdayYou will be responsible in managing your Sales Support Representatives to achieve key performance metrics while creating a positive customer experience. You will coach and guide your representatives to listen and assist customers regarding their...
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New! YesterdayAnswer inbound phone calls from lottery retailers across multiple jurisdictions regarding lottery equipment issues, supply requests and game information. Connect with internal departments to resolve customers issue by conferencing or transferring calls...
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New! YesterdayCreate solutions to assist the customer from becoming further past due and get them current, where possible. Create a solution to assist the customer to cancel or stop vehicle repossession. Handle Phone Calls: You will spend a vast majority of your...
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New! YesterdayHigh inbound call volume, engaging with customers, active listening to uncover needs. Making recommendations to maximize revenue. Always conducting a proactive consultative analysis on new and existing customers to identify needs and customer-centric...
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New! YesterdayResponsible for the successful execution of and problem solving related to advanced technical processes and procedures, resulting in high quality, timely deliverables for internal and external clients.
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New! YesterdayYou'll be the first point of contact for our English customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively...
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New! YesterdayPlace 200+ outbound calls to potential patients daily. Take inbound calls daily from members returning the original call. Sell the assessment to members, entice the member to agree to a free benefit provided by their insurance and secure the scheduled...
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New! YesterdayBecome a licensed expert on our term life insurance products through independent onsite training and cross-team collaboration. Ensure a seamless and transparent customer experience with regular status updates and an emphasis on customer retention via...
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New! 2 days agoBuild & maintain strong relationships with clients to ensure continued business & satisfaction.Maintain & grow commercial relationships with existing suppliers in highly competitive markets.Organize & maintain relationships with clients, both old & new.
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New! 2 days agoServe as the primary point of contact for customer inquiries and concerns via phone, email, and chat in a professional and courteous manner. Provide exceptional customer service by actively listening to customer needs and offering appropriate solutions.
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New! 2 days agoInteracting with customers via phone providing a world-class experience to our customers. Meeting/Exceeding and maintaining metrics as set by the company within 90 days of hire. Resolving customer issues in an efficient and proper manner. Educating...
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New! 2 days agoEvaluate and treats patients remotely utilizing a variety of digital tools to manage care and communicate effectively Knowledgeable about biopsychosocial model, patient-centered MSK care, habit formation models, pain neuroscience education, and evidence.
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FeaturedNew! 2 days agoCoordinate with Replenishment, Suppliers, and Scheduling to provide estimated load arrival times to the Distribution Center (DC). Ensure proper booking of loads into the DCs for reception. Track and trace loads to guarantee timely and successful...
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New! 2 days agoDevelop, improve, and maintain the execution of standardized operational systems to create efficiencies that allow the PE team to better track and manage information and communications including, but not limited to, consultant contract management and...
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New! 2 days agoGathering evidence from flagged transaction data. Use of company values to investigate the nature of suspicious transactions with empathy and attention to detail over the phone and via chat. Use of company values to reassure and support customers...
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FeaturedNew! 3 days agoYou will be responsible for delivering various projects or programs involving (but not limited to) customer implementations and changes, as well as agency projects, internal product implementations, and core business process changes. You will also take...
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New! 3 days agoCreate a positive, fun, and motivating team environment to enhance employee performance and ensure the team remains passionate about delivering positive, professional, accurate information to clients. Set clear performance goals and monitor individuals.
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FeaturedNew! 3 days agoRespond to incoming calls from our customers on issues related to benefit eligibility questions and prescription status inquiries. Guide and educate callers on their prescription benefits, use of plan, formulary, premiums and status of orders and...
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New! 3 days agoThe Call Center Representative I will receive inbound phone calls at our call center and will be responsible to help schedule service for truck and trailer breakdowns, plus scheduling preventive maintenance (PM) service, as well as assist with service...
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New! 3 days agoSet clear performance goals and monitor individual progress to provide coaching opportunities and to understand employee developmental needs. Monitor staffing levels, agent attendance and ensure adherence to all company procedures and policies...
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New! 3 days agoAs a Customer Service Representative (CSR), you are in charge of upholding our mission of providing a service worthy of our family and friends. You are empowered to provide members with peace of mind that their current issue is resolved and that none...
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New! 3 days agoManages a queue of assigned cases and ensures timely processing occurs within the specified service level agreement; Maintains a useful working knowledge of company policies, procedures, government regulations, and commonly accepted business ethics.
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New! 3 days agoThe Customer Identity Access Management team is responsible for building solutions that enable customers to securely collect, organize and manage their users' identities and profile data from one centralized place. We help our customers control their...
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FeaturedNew! 4 days agoWill be an experienced Customer Support Representatives who are passionate about providing world-class support in an enjoyable online environment. This is an established & long-term project with an incredibly strong internal support system & highly...
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FeaturedNew! 4 days agoGet trained from our research team on essential data collection. Use your smartphone or tablet to gather information from the field on inventory, pricing, promotions, & traffic. Communicate with the company research team as needed for questions & edits.
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New! 4 days agoProvide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone or remote web session. Collaborate with peers, mentors, our knowledge base, community forums and other internal tools to provide...
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New! 4 days agoExperience working with high-level security accounts preferred. Understanding of Government travel requirements, visas, passports. Understanding of contract fares, city fares and international routing. Understanding of the Federal Travel Regulations...
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New! 4 days agoBook and issue airline, hotel, car and other tour reservations through our GDS system, accurately and efficiently. Maintain sufficient account knowledge to assist clients without delay. Keeps current directory of hotels, motels, and timetables...
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New! 4 days agoBook and issue airline, hotel, car and other tour reservations through our GDS system, accurately and efficiently. Maintain sufficient account knowledge to assist clients without delay. Keeps current directory of hotels, motels, and timetables...
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New! 4 days agoThe schedule for this position is every Saturday and Sunday working 7:00 am to 5:00 pm CST in addition to 3 nights during the week for a total of 40 scheduled hours per work week. Answer calls and emails promptly from clients who are requesting new...
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New! 4 days agoEstablish and maintain strong relationships with clients. Research complex travel rules and regulations for each client. Research and handle traveler complaints. Provide travel expertise to clients. Follow company-approved workflow. Other duties...
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New! 4 days agoCheck queue's daily to ensure accuracy and that all issued tickets are complete. Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals. Communicate effectively with other agents or team...
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New! 4 days agoThis includes conversing with customers through multiple communication mediums to determine destination, mode of transportation, travel dates, financial consideration and accommodations required. The agent will also be responsible for booking complex...
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New! 4 days agoThe agent will be responsible for booking complex international and issuing airline itineraries, hotel reservations, and car and train reservations through Sabre 360 GDS system. The schedule for this position is every Saturday and Sunday working...
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New! 4 days agoExperience working with a high volume of phone calls and emails. Proficient with city, airline, hotel and car rental codes. Proficient with Microsoft Office (Word, Excel, PowerPoint, and Outlook). Knowledge of Excel spreadsheet software and SABRE, ARC...
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New! 4 days agoCurrently hiring for a full-time virtual Corporate International Travel Consultant position for our After Hours team. The Travel Consultant will be responsible for all aspects of travel management for our clients. This includes conversing with...
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New! 4 days agoMaintain sufficient account knowledge to assist clients without delay. Keeps current directory of hotels, motels, and timetables, and answers inquiries concerning routes, fares, and accommodations. Check queue's daily to ensure accuracy and that all...
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New! 4 days agoWorking knowledge of Sabre 360 GDS System. Familiar with obtaining security clearance for high-level security accounts preferred. Experience working with high-level security accounts preferred. Understanding of Government travel requirements, visas...
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New! 4 days agoThe schedule for this position is every Saturday and Sunday working 7:00 am to 5:00 pm CST in addition to 3 nights during the week for a total of 40 scheduled hours per work week. Responsible for booking complex international reservations. Answer calls...
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New! 4 days agoThe Travel Consultant will be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication mediums to determine destination, mode of transportation, travel dates, financial...
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New! 4 days agoAnswer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service. Book and issue airline, hotel, car and other tour reservations through our GDS system...
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New! 4 days agoResponsible for booking complex international reservations. Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service. Book and issue airline, hotel...
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New! 4 days agoResponsible for booking complex international reservations. Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries and provide prompt customer service. Book and issue airline, hotel...
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New! 4 days agoThe Travel Consultant will be responsible for all aspects of travel management for our clients. This includes conversing with customers through multiple communication mediums to determine destination, mode of transportation, travel dates, financial...
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New! 4 days agoProvide world-class customer support demonstrating focus and empathy to clients who have problems administering, configuring, and using the application. Develop an in-depth understanding of our cloud-based software to support processes and patient care...
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New! 4 days agoSupport the Community Engagement Department by leading the organization's robust volunteer programs both externally and internally. This role will steward, manage, and foster volunteer events and grow partnerships throughout San Diego County.
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FeaturedNew! 4 days agoPerform research on various computer systems and document customer information regarding current status, payment expectations, notes of conversations and other relevant information. Use mail, email and phones to contact customers to discuss, negotiate...
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