US National Jobs - Remote, Work from Home, Part Time & Flexible Jobs

The U.S. probably has the highest number of remote and freelance jobs in the world. Many U.S. companies, from top-ranking Fortune 500 firms, such as Apple, 3M, Intel, Cisco, and MetLife, down to entrepreneurial startups, have strong... More

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  • 100% Remote Job Full-Time Employee
    Canada, or US National 
    You are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused and service oriented to advocate...
  • 100% Remote Job Full-Time Freelance
    US National 
    Provide timely and world class customer support to users via multiple channels. Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required. Take ownership and follow up on open cases which are...
  • 100% Remote Job Full-Time Freelance
    US National 
    Provide timely and world class customer support to users via multiple channels. Manage incoming support cases by prioritizing based on severity and or re-route to other departments as required. Take ownership and follow up on open cases which are...
  • 100% Remote Job Full-Time Employee
    US National 
    Serve as a first responder for inbound communication through our site. Answer customer questions and provide how-to help on company capabilities, with a focus on reducing customer effort and furthering product knowledge. Escalate and diagnose. Remote.
  • 100% Remote Job Full-Time Employee
    US National 
    The CSS will be responsible for maintaining agreed upon service levels. They will follow-up as needed with national teams to ensure we are providing timely problem resolution. Responsibilities will also include training, sharing of best practices, and...
  • 100% Remote Job Full-Time Employee
    US National 
    Provide outstanding customer support through phone call and email customers ask all sorts of questions about things like usability, logic, bugs, and best practices, and develop a deep understanding of our software products, their features...
  • 100% Remote Job Full-Time Employee
    US National 
    Serve as primary point-of-contact for hardware-related questions from team members and triage where to direct them, as appropriate. Manage laptop purchase & lease agreements with suppliers and plan for hardware lifecycle management. Work with...
  • 100% Remote Job Full-Time Employee
    US National 
    The Support Specialist, Development is responsible for managing customer communications related to software defects reported and discovered through customer support requests. They also manage internal tools to aid in Support team visibility of known...
  • 100% Remote Job Full-Time Employee
    US National 
    This is a front-line, customer-facing position providing technical support to customers via incoming calls, emails, voicemail and chat sessions across multiple platforms and systems. Use good questioning techniques to resolve the issue the customer...
    100 Top Companies To Watch for Remote Jobs
  • 100% Remote Job Full-Time Employee
    US National 
    Monitor the ticketing system, emails, and Slack channels and triage incoming requests from clients (or, commonly, from internal team members on behalf of clients). Create tickets for all requests arriving via non-ticketing channels. Troubleshoot and...
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for the design, implementation, troubleshooting, and delivery of Contact Center as a Service (CCaaS) solutions. The Contact Center platform is the primary point of contact between LGBTQ youth and counselors to provide crisis services.
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for the implementation, troubleshooting, and delivery of Contact Center as a Service (CCaaS) solutions. The Contact Center platform is the primary point of contact between LGBTQ youth and counselors to provide crisis services.
  • 100% Remote Job Full-Time Employee
    US National 
    Develop a highly effective quality assurance program for onshore and offshore Customer Support teams, ensuring customers receive diamond-level service from our team. Build high-quality onboarding and continuous enablement programs for onshore...
  • 100% Remote Job Full-Time Employee
    US National 
    Passionately support Club OS's commitment to creating an outstanding experience for each of our customers. Take calls, emails, and chat requests from customers, answering questions, working to resolve issues and ensuring our customers have the support...
  • 100% Remote Job Full-Time Employee
    US National 
    We are looking to bring on a Customer Support Specialist to be the voice of us and help answer the questions and serve the requests raised by designers, visual effects professionals, students, and the diverse array of Runway's user base. Someone who...
  • 100% Remote Job Full-Time Employee
    US National 
    Develop extensive knowledge of our product offering, including common technical challenges, troubleshooting techniques and critical documentation protocols. Provide world class support, fielding inquiries and addressing them in a timely and...
  • 100% Remote Job Full-Time Employee
    US National 
    Answer incoming user support conversations and requests via chat, email, and phone. Triage incoming requests and escalate higher-level issues when needed. Create and update documentation and help center content. Break down technical information into...
  • New! 6 days ago
    100% Remote Job Full-Time Employee
    US National 
    Manage administrative functions for Zendesk, including, User management, Ticket management, Workflow, Testing, Automation, engage with vendor support as needed, and Reporting. Manage cross-functional system changes to automate and bring efficiency...
  • 100% Remote Job Full-Time Employee
    US National 
    This is a technical support role that is critical to the customer experience and success of the company. As a Tier 1 Customer Support Representative in Multifamily, you are responsible for discovering, triaging, and resolving customer issues. You will...
  • 100% Remote Job Full-Time Employee
    US National 
    We are searching for an Implementation Support Specialist to join our Implementation team and work to share the Dockwa product experience with marinas all across the country. This is a great entry level opportunity for those looking to grow their...
  • 100% Remote Job Full-Time Employee
    US National 
    Manage and execute upon audience taxonomy revisions and viewability within partner dashboards. Create and distribute audience data programmatically to our partner platforms. 1-3 years work experience in Data Ops, Advertising Ops or similar role.
  • 100% Remote Job Full-Time Employee
    US National 
    Resolves most requests via phone/email and provides documentation on the fix. Advises partners on system configuration setup, interoperability, and compatibility. Acts as a backup subject matter expert for one product and assists with vendor...
    Employer is an Inc. 500 Company This company is one of Outside Magazines Best Places to Work list.
  • 100% Remote Job Full-Time Employee
    US National 
    Own the post-contract end-to-end support experience for our most strategic customers, to unblock post-go-live technical support challenges. They are a dedicated technical primary point of contact for our top-tier Premium customers. TAM's response...
  • 100% Remote Job Full-Time Employee
    US National 
    The primary responsibilities of the Team Manager is to provide effective team management through motivation and engaging leadership tactics, focusing on performance management as a principle of providing regular and direct feedback. Operating...
    Employer is a Fortune 100 Best Company to Work For This is a Best Places to Work in IT company, according to ComputerWorld. A Training Magazine Top 125 for successful learning and development programs. Focusing on transparency and workforce demographics, Great Places to Work considers this a Best Workplace for Millennials. Great Places to Work has recognized this company as a Best Workplace for Women. This employer was rated a Best Company to Work for in New York.
  • 100% Remote Job Full-Time Employee
    US National 
    Answering in bound customer calls. Documenting each incident in the tracking system and ensuring all pertinent data is accurately captured, including solutions provided. Processing inbound inquiries by advising clients on correct course of action and...
  • 100% Remote Job Full-Time Employee
    US National 
    Lead and manage a team of Admins. across various applications to ensure quality Production Support delivery. Minimize service disruption by driving timely resolution of Incidents. Drive a Root Cause initiative in order to prioritize work that will...
    This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Be a major contributor to our success by working across clients to provide assistance and guidance at every step of the process. Your technical contributions will create high impact solutions for clients, facilitate continuous delivery for our service...
  • 100% Remote Job Full-Time Employee
    US National 
    Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans, trends, product...
  • 100% Remote Job Full-Time Employee
    US National 
    Implement and manage software, including Google Tag Manager containers, ensuring accurate tracking and data collection. Provide exceptional technical support to clients using Shopify, Google Tag Manager, Google Analytics, and Google Ads, Facebook...
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for providing first-level service to all customers. This includes documenting and resolving Customer Care Cases for each software application and piece of hardware equipment, taking primary ownership of proper Case routing, first level...
    100 Top Companies To Watch for Remote Jobs Employer is an Inc. 500 Company Employer named by Forbes and Statista as one of America's Best Employers for Diversity. The Human Rights Campaign named this employer as one of the Best Places to Work. This employer is one of the well-respected Barron's 400 stock index
  • 100% Remote Job Full-Time Employee
    US National 
    Responsible for the operational execution of billing tasks with focus on invoice accuracy, internal/external customer service in support of all clients. The Senior Billing Consultant is responsible for driving billing case resolution, risk mitigation...
    A Training Magazine Top 125 for successful learning and development programs.
  • 100% Remote Job Full-Time Employee
    US National 
    Deliver critical support to the sales organization on complex deal structures. Responsible for actively working with sales, legal, revenue, and other cross functional teams on deal structuring and commercial terms for non-standard transactions.
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    US National 
    Front-line customer-facing work that supports and configures the software used in government system implementations. Build strong and effective working relationships with peers, management, and customers. Provide excellent customer service, technical...
    Leadership and innovation led to Achievers naming this company a Most Engaged Workplace.
  • 100% Remote Job Full-Time Freelance
    US National 
    The Customer Service Representative acts as a support partner by assisting customers by answering questions, providing information, and troubleshooting problems via phone or email. High School Diploma or GED and 3 yrs of customer service/call center exp.
    100 Top Companies To Watch for Remote Jobs Employer named by Forbes and Statista as one of America's Best Employers for Diversity.
  • 100% Remote Job Full-Time Employee
    US National 
    Provide first response and technical support issue resolution via chat, email, phone and remote sessions. Conduct online support meetings using Google Meet, Webex, Microsoft Teams, etc. Experience with Cisco Digital Media suite and devices, Chrome OS...
  • 100% Remote Job Full-Time Employee
    US National 
    Serve as the primary point of contact for users seeking technical assistance. Responsible for learning how users experience technology through investigation, documentation, and categorization of interactions with a focus on trends and contact reasoning.
  • 100% Remote Job Full-Time Employee
    Bowie, MD, or US National 
    At least three years of specialized experience managing and organizing digital assets, implementing metadata standards, and utilizing digital asset management and/or digital preservation systems. Proficiency with Google Suite. Experience managing...
  • 100% Remote Job Full-Time Employee
    US National 
    Directly responsible for supporting the entire lifecycle of implementing or auditing IT security compliance frameworks such as FFIEC IT, NIST 800-53, or ISO 27001. Directly responsible for performing the Enterprise Security Risk Assessment (ESRA) and...
  • 100% Remote Job Full-Time Employee
    US National 
    Deliver comprehensive, high-quality support of our HRIS product line. On this fast-paced team, the CSS will need to exemplify outstanding customer service skills as well as troubleshooting skills. The CSS will have a passion for problem-solving, tech...
    Employer is an Inc. 500 Company
  • 100% Remote Job Full-Time Employee
    US National 
    Identify, thoroughly investigate, and resolve fraudulent-related issues on the company platform. Leverage data to identify patterns and trends in fraudulent activity. At least 1 year experience in a customer or technical support role.
  • 100% Remote Job Full-Time Employee
    US National 
    You will be the primary technical lead over a set of enterprise merchants within a vertical or like category; you will be responsible for building the trust of your technical counterparts while also fostering long term relationships with all merchant...
    100 Top Companies To Watch for Remote Jobs Employer is one of Fast Company's Most Innovative Companies.
  • 100% Remote Job Full-Time Employee
    US National 
    Looking for an experienced Technical Customer Success Manager to work with our top tier Enterprise customer base that includes some of the world's best consumer-facing brands. Our Customer Success team is tasked with strengthening and expanding our...
  • 100% Remote Job Full-Time Employee
    US National 
    As a Gaming Support Agent, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under a team lead.
  • 100% Remote Job Full-Time Employee
    US National 
    You will provide stellar support to our customers through phone calls, chat, SMS, and email. The support you provide will require you to have a solid understanding of our mobile app, our multiple methods of uploading data, and our compatibility with...
  • 100% Remote Job Full-Time Employee
    US National 
    This position is responsible for promoting improvements in customer support, processes, and efficiencies through the use of automation/collaboration between 1upHealth's customers and its teams. 1-2 years experience in a Customer Service or Support role.
  • 100% Remote Job Full-Time Employee
    Canada, or US National 
    Be one of the first managing members of our support team, with the mission to drive the vision for a customer-centric support culture, prioritizing responsiveness, efficiency and continuous improvement Leverage previous experience of building a support...